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Privacy Policy

Last updated: May 2, 2025

Marketplace Hero is committed to treating the personal information it collects and uses in line with the principles defined in the Privacy Act 1988 (Privacy act).

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

This Privacy Policy applies to the collection and use of personal data of all our users, including users located in the EEA (European Economic Area) and the United Kingdom.

By visiting our website and using our Services, you agree to the collection, use and disclosure of your Personal Data as described in this Privacy Policy.

Who is the Data Controller and how to contact

Our contact details

Name: Marketplace Hero

Address-mail: PO Box 394, Paddington QLD 4064 Australia

E-mail: privacy@rialitycheck.com

Definitions

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers toMarketplace Hero.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Australia
  • Device means any device that can access the Service such as a computer cellphone or a digital tablet or web browser.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Platform (Website or App or Browser extension).
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Marketplace Hero plugin
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. What Categories of Personal Data we collect about you

We collect and use the following categories of personal data about you, either directly when you subscribe to our service or from you or via third parties or other means:

Basic personal data:

Your name & surname, email address, description, country, state, city that identifies you.

Personal data related to your device:

IP Addresses, your geographic location, your operating system, your browser, your browser language, data identifying your device.

The advertising ID for your device. You can reset the advertising ID at any time through your device settings.

Analytics data related to your access to and use of our service:

You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking your actions when you receive an email from us.

3. How we collect personal data

Personal data you voluntarily provide to us

  • When you create an account
  • When you fill out a form
  • When you communicate with other members or communicate with us
  • When you submit feedback or fill out a survey
  • When you take a photo with the device camera to create an event

Personal Data we collect automatically when you use and interact with our Website

When you use and interact with our Website, we automatically collect certain personal data from you via means such as third party analytics tools, including Google analytics.

Tools we use include, but not limited to: cookies, web beacons, social media plugins such as facebook 'Like' and 'Share' button, Twitter 'Share' button and Pinterest 'Pin' button.

For instance, Google Analytics enables us to automatically collect data about your device, your operating system, your device ID and your interaction with our Website.

To learn more about the tracking technologies we use, please review our Cookie Policy.

When you sign-in to our Apps with Google, we gather from that provider your basic profile information such as name, your profile photo

When you make an in-app purchase

Personal Data we collect from Third-Party Social Media Services

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

When you purchase our Services via the App Store, Google Play Store

If you log into our Services through a social media account (such as Google) we will collect your basic profile information such as your name, current profile picture

When you use in-app features such as Game Center we will collect information such as your user name.

4. Embedded Content

Content on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Web Fonts

For uniform representation of fonts and icons, this Website uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Other tracking technologies

For further information about cookies and other tracking technologies we use to collect and process your personal data, please visit our Cookie Policy page.

5. Legal Grounds we rely on to collect and use your Personal Data

We rely on the following legal grounds to process your personal data under the UK GDPR and EU GDPR.

  • Your consent. You are able to remove your consent at any time.

    When you want to withdraw your consent to cookies and tracking technologies, you can do this by clicking on the consent banner and updating your preferences.

  • Legal Obligation: When we are under a legal obligation to process your personal data such as disclosing your personal data to law enforcement.
  • Legitimate Interests: Where your rights and freedoms do not overweigh our legitimate business interests in processing your personal data, we rely on legitimate interests to process your data

6. How we Use Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with newsletters, marketing, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • Improving our products and services: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and Your experience.
  • Monitoring activity on the Site: We may use Your information to identify potential fraudulent activity and to ensure compliance with our terms and agreement.
  • We use the images you upload for the following purposes: To analyze the content and provide relevant responses based on the app’s functionality. To improve your user experience by delivering accurate insights. We do not store or retain your images beyond the time necessary for processing.

We may share Your personal information in the following situations:

  • With third party providers. When you use our Services, you might also use third party services, such as Google. We do not control how they interact with you and you should ensure that you consent to the terms of use and privacy policies offered by the third party services before providing them with your information. You acknowledge that we are not liable when third party services use information you provide to them. We encourage you to be careful about the protection of your own personal information when using third party services such as social media platforms. We also work with certain business providers, and advertising partners, and information collected from you may be shared through these partnerships. Some of our business partners are outside Australia. Below is a list of some, but not all, business partners that we actively share user information and site usage data with:

7. Retention of Your Personal Data

Where we store your personal data: We store Your Personal Data on secure servers based in Australia and the US.

How long we retain your personal Data: The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

How we dispose of your Personal Data: We may use any of the following methods to erase personal data:

  • Erasure
  • Overwriting data
  • Delete/Reformat

Granting or Revoking Camera Access – You can enable or disable camera access at any time through your device settings. However, disabling camera access may limit certain app features. Consent to Image Processing – By using the image analysis feature, you consent to your images being processed by OpenAI as described above.

8. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

9. Disclosure of Your Personal Data to Entities Outside Australia

To maintain our business operations, we rely on cloud-based servers and other information technology services such as data storage and email services provided by third parties.

We and our third-party service providers may store your personal data in third countries outside of Australia, including in the United States of America.

When your personal data is transferred across borders, we take all appropriate measures to protect your data against unauthorized disclosure, use and destruction of your data.

By accessing our Website and using our Services, you consent to your personal data being transferred to third countries and being disclosed to foreign entities.

10. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Following the law and protecting Marketplace Hero: We may access and disclose Your information and contents of messages to government entities and other authorised third parties to comply with laws, detect and prevent fraud, spam, abuse, security and safety incidents and other harmful activities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

11. Security of Your Personal Data

We take all commercially reasonable measures to make sure that your personal data is safe against unauthorized access, use and destruction.

What security measures do we implement?

  • To minimize risks to your personal data, we only collect data that is reasonably necessary to achieve specific purposes.
  • When you access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is transmitted to us to protect it from unauthorized use.
  • We take all necessary contractual- organizational and technical measures to ensure that third parties that access your personal data implement necessary security measures to protect your data.

12. Data Subject Rights

You can exercise the following rights:

  • Right of Access: You may request to see and obtain copies of the personal data we have about you and whether we process your data;
  • Right to Rectification: You may request that we correct any inaccuracies in the personal data that we have about you;
  • Right to Erasure of your Data: Subject to some conditions, you may (unless other grounds set forth in the law applies) choose to exercise your right to be forgotten;
  • Right to be Informed: You have the right to be informed about what personal data we collect from you, how we store, use and erase it.
  • Right to Restriction: You may request to restrict the processing of your data on the grounds that there is some disagreement about its accuracy or objections against its legitimate usage – i.e. requesting that we do not process your personal data for direct marketing purposes. We can do this by keeping a single record of your data on a suppression list;
  • Right to Object: You may raise objections to our processing of your personal data if we are relying on legitimate interest as the lawful ground for data processing; and
  • Right to Data Portability: If applicable, you may ask for your personal data to be transferred to another organization.

13. How to Exercise Your Legal Rights

If you wish to exercise your legal rights under the applicable laws, you should resort to one of the following ways:

  • Application by post
  • Application via email

When you make a request to exercise your legal rights, you should include the following information alongside your request:

  • Provide us with your name & surname and username to help us identify you
  • Describe your request in detail.
  • Provide us with your contact details

Be noted that we will email you to verify the authenticity of your request to exercise your rights.

We reserve the right to ask for any additional information to verify your identity before satisfying your request.

We aim to respond to your request to exercise your legal rights within the time periods set by relevant applicable laws.

14. Your Right to File a Complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at [Your contact details here]

If you reside in Australia, you can file a complaint with:

You can send your complaint to us either by:

  • email, send it to enquiries@oaic.gov.au (be aware that email isn't encrypted, if you're concerned about this use our online form which is secure)
  • mail, send it to GPO Box 5218, Sydney NSW 2001 (send it by registered mail if you're concerned about sending it by standard post)
  • fax, send it to 02 9284 9666

If you have any questions about the personal information we collect when you lodge a complaint and how we handle it, please read our privacy policy or phone our Enquiries Line (1300 363 992).

For EU & UK users:

If you are located in the EU or the UK, you can file a complaint with the Data protection Authority that you are subject to.

For example, if you are in the UK, you can contact the ICO via following ways:

The ICO's address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

For country specific complaint processes, please check the websites of the competent Data Protection Authorities.

15. Minors

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

16. How you can access Your Personal Data

You can access Your Personal Data by logging into our Service and selecting My Account. You also have the right to request all of Your Personal Data that we store or cancel your account at any time. To make a request simply Contact Us or email privacy@rialitycheck.com However there are some limitations to these rights in certain situations such as: If there is a legal requirement to process Your Personal Data, we may be required to hold onto Your Personal Data even though you have requested that Your Personal Data be removed.

17. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. For example if a User posts a link to a third party site as part of their plan, if You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

18. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This policy is up to date as of: March 26, 2025

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